Conversations & Messaging

Master secure communication with patients and staff. This section covers sending secure/unsecure messages, mass messaging, message templates, tagging, rerouting, conversation notifications, and more.

• Archive a Conversation
• Internal Notes Feature
• Sending a Secure Message
• Mute a Conversation
• Create a Custom Message Template
• Turn Off Message Notification
• Mark the Messages Unread
• Hide All Patient Conversations
• Forwarding a Message
• Conversation Tags & Custom Filter Sets
• Follow Feature
• Edit Message Templates
• Send a Document to your Patient
• Manually Send a Form