Watch the video below for the tutorial:
If you’re already using Curogram and you’re curious about trying out the mass messaging feature, here’s how to begin.
Go to app.curogram.com
1. Click "Mass Messages"
Log in to your account to access your dashboard. Under the Main Menu, select Mass Messages.
2. Categorized dashboard
You’ll see several sections in the Mass Messages, two of which can help you segment your target audience.
To categorize based on demographics, input the necessary information in the Patients who are section. Use the dropdown menu to designate the age, sex, and patient group you wish to contact.
To categorize based on demographics, input the necessary information in the Patients who are section. Use the dropdown menu to designate the age, sex, and patient group you wish to contact.
3. In-depth Filtering options.
To facilitate the updating of your contact groups (e.g., Medicare, Medicaid, private insurance), you can reach out to Curogram to seamlessly import your contact list in CSV or Excel sheet format.
To further refine your audience, provide details in the Patients who have an appointment section. If you aim to reach those with appointments on specific dates, specify these dates or a date range by selecting the corresponding field under Between. This feature is particularly useful if a provider is on vacation or if your practice will be closed for an extended period.
To further refine your audience, provide details in the Patients who have an appointment section. If you aim to reach those with appointments on specific dates, specify these dates or a date range by selecting the corresponding field under Between. This feature is particularly useful if a provider is on vacation or if your practice will be closed for an extended period.
4. Targeted Filter options.
For even more targeted messaging, you have the option to include Time Range, Provider, Location, Appointment Type, or Appointment Status.
5. Choose what type of SMS you are sending, either marketing or non-marketing.
Marketing SMS refers to deliver a promotional content such as sales announcements, coupons, event promos or invitations. Non-marketing SMS refers to as transactional or informational texts not primarily intended for commercial purposes.
6. Make sure that you add your credit card before sending the mass messages.
If you already have attached your credit card on the Curogram app, just proceed to Step 7.
7. Make sure you accept the fees before sending the mass message.
“Ensure you accept the fees before dispatching the mass message by clicking the ‘Check’ button.”
8. Click "Send"
Once everything is set, click the send button to send the mass message.
That's it. You've successfully sent a mass message to your patient.