Please note that only users who have successfully integrated Curogram payments as their payment Gateway, can fully utilize this feature.
If you have any questions or are interested in enabling Curogram payments, please reach out to our customer support team.
1. Introduction
First, the practice sends a payment request, the patient receives a secure link through text. When they tap the link, Curogram verifies their identity by asking their last name and Date of Birthdate on file, to ensure the payment request belongs to them.bpi
2. Patients Receive a Payment Request
Once the patient is verified, they'll see the list of charges. This page shows exactly what the practice is asking them to pay. From here, the patient chooses how they want to complete the payment.
3. Two payment options are available.
The Curogram payments widget offers two simple ways to pay. The first is to use a saved credit card. This is the fastest way. The second is to enter a new card manually.
4. Saved Cards
When the patient tap "your saved credit card", they'll see a drop-down listing all previously saved cards. If a default card is set, it will already be selected. The patient simply chooses a card and clicks pay and complete. No need to re-enter card details.
5. Add a different card
If the patient chooses use a different card, they'll enter their card number, expiration date CVV and zip code. All fields are required to process the payment securely.
6. Checkbox to Save Card on File
Below the card entry fields is a consent checkbox. When the patient checks this option, they give permission for the card to be saved for future use. This is optional. The patient can still complete the payment without saving the card.
7. How Curogram Store and Process Credit Card
When consent is provided, Curogram securely sends the card details to our payment, processor, XplorPay. XplorPay generates a secure card token. And that token is saved in the patient's Curogram profile. Curogram never stores raw card data.
8. Paying with Saved Card
Once a card is saved, future payments are faster and easier patients. Simply select the card and click pay and complete. XplorPay processes the request instantly using the saved card.
9. Receipt Page
After the payment is processed, the widget automatically shows the receipt page. The patient sees confirmation that the payment was successful.
10. Location of the Saved Cards
So, where can you as a practice, manage and view these saved cards?
11. Credit Cards Section
For practices point of view, saved cards appear inside the patient details under the new credit cards tab. This tab shows all card the patient has chosen to save, including any default card. Practices cannot see the full card number, only the last four digits. From here, you can perform payment actions, such as manually charging a card and deleting the saved card. A Comprehensive tutorial on manually charging and deleting saved cards is available separately on our support page.
That's it. You've now learned how Curogram payments save card on file works.